The incumbent reports to the Programme Coordinators.
QUALIFICATIONS AND EXPERIENCE
• Degree in Business Administration, Education Management or a related field.
• At least two (2) years of experience in college or training institute administration.
• Experience in administration at a training institute, university, or corporate training environment is an added advantage.
• Marketing/ Accounting qualification or experience will be an added advantage.
KEY RESULT AREAS / DUTIES
• Processing training enquiries and bookings in the allocated time frame as agreed with clients.
• Providing information and advice to Customer’s regarding their training programmes.
• Providing feedback to clients on different training programmes after enquiries.
• Overseeing the recruitment process of students. Handle student enrollment, including processing applications and verifying documentation.
• Preparing quotations and bills for training.
• Providing back-up administrative support to other Training Officers during training.
• Formulating training reports.
• Maintaining an up-to-date student database and training records.
• Assisting in processing results and issuing certificates
• Preparing and issue lecturer contracts and agreements.
• Liaising with lecturers regarding course schedules/timetables, payments, and requirements.
ATTRIBUTES / COMPETENCIES
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and student information systems.
• High level of accuracy and attention to detail.
• Ability to work under pressure and meet deadlines.
• Strong problem-solving and customer service skills.
Applications, together with certified copies of certificates (‘O’ or ‘A’ Level, professional, Diploma and or Degree certificates), personal identification documents (birth certificate and ID) and CVs should be hand delivered not later than Sunday, 19 January 2025. The applications should be addressed to The Executive Director, Management Training Bureau, 128 Mutare Road, Msasa, Harare or email to hr@mtb.co.zw.
Only short-listed candidates will be contacted.
